Special Needs Registry

The New Hanover County Special Needs Registry is a voluntary registry of individuals who would require assistance in the event of an emergency. This assistance could be as simple as advising a person of a situation in the vicinity of their residence to those who need evacuation assistance in the event of a natural or man-made disaster. This registry alerts emergency responders as to a resident’s address and gives them the vital information they need to better meet the resident’s needs. It is important that emergency personnel know where to find you, and how best to meet some of your requirements during a disaster requiring evacuation.

Participation in the registry is voluntary and all information is strictly confidential, used only for emergency purposes. Individuals are eligible to be registered with the Special Needs Registry if they are frail, elderly, medically needy, and/or disabled and are not served in or by a residential facility program (i.e. nursing home, retirement apartments, etc.).  Forms are available for download, stopping by our office at 230 Government Center Drive, Suite 115, in Wilmington during business hours, or calling our office at (910) 798-6900.  Once completed, forms should be mailed or taken to the New Hanover County Senior Resource Center, 2222 S. College Rd, Wilmington, NC 28403.

Our department’s mission is to assess and plan for hazards and emergencies and work with other public safety and municipal agencies to ensure public welfare. As a pre-planning tool, the Special Needs Registry should be considered strongly for all people who have special medical needs (i.e. oxygen or life support systems that are dependent upon electrical power) or have physical disabilities that would make it difficult to evacuate independently if the need arose.

For more information on this service, contact the Emergency Management Office at (910) 798-6900.

Emergency Management & 911: 230 Government Center Drive, Suite 115 • Wilmington, NC 28403 • Phone 910-798-6900 • Fax 910-798-6904