MANDATORY WATER RESTRICTIONS ARE IN EFFECT for all CFPUA residential and business customers until further notice. Learn more here.

New Hanover County is currently collecting debris from Hurricane Matthew. A State of Emergency is still in effect due to coastal flood warnings. Stay up-to-date at and report power outages to Duke Energy at 1-800-POWERON.

Welcome to NHC Emergency Management & 911 Communications

Both the Department of Emergency Management and the Public Safety Communications Center are committed to providing the citizens, visitors and tourists of New Hanover County with the fastest and most efficient response during emergency situations.​

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Emergency Management & 911: 230 Government Center Drive, Suite 115 • Wilmington, NC 28403 • Phone 910-798-6900 • Fax 910-798-6904